Who We Are
Our website address is:
https://shoresofmunroeboating.com
Shores of Munroe provides private backwater boating experiences in Munroe Island, Kerala. We primarily accept enquiries and bookings through phone calls and WhatsApp.
Information We Collect
Enquiries & Bookings
When you contact us via WhatsApp, phone call, or through any enquiry form on this website, we may collect:
- Your name
- Phone number
- Preferred activity, date, and time
- Any other details you voluntarily share related to your booking
This information is collected only to respond to enquiries, confirm availability, manage bookings, and provide our services.
We do not collect sensitive personal data such as financial information, government IDs, or passwords.
Comments
If comments are enabled on the site, and visitors leave comments, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help with spam detection.
An anonymised string (hash) created from your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service privacy policy is available at:
https://automattic.com/privacy/
After approval, your comment and profile picture (if applicable) may be visible publicly.
Media
If you upload images to the website, please avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images.
Cookies
If you leave a comment on our site, you may choose to save your name, email address, and website in cookies for convenience. These cookies last for one year.
If you visit our login page, a temporary cookie may be set to check if your browser accepts cookies. This cookie does not contain personal data and is discarded when you close your browser.
If you log in (if applicable), cookies may be set to save your login and display preferences. Login cookies last for two days, and screen preference cookies last for one year.
Embedded Content from Other Websites
Pages on this site may include embedded content (such as Google Maps or videos). Embedded content from other websites behaves in the same way as if you visited those websites directly.
These third-party websites may collect data about you, use cookies, or track your interaction according to their own privacy policies.
How We Use Your Information
We use the information you share with us to:
- Respond to enquiries
- Confirm and manage bookings
- Communicate about schedule changes or cancellations
- Improve our services and customer experience
We do not sell, rent, or trade your personal information to third parties.
Booking Cancellations & Changes
If you need to cancel or modify a booking, please contact us directly via WhatsApp or phone.
Personal information shared during booking communication is used only for coordination purposes and is not stored longer than necessary once the service is completed, unless required for legal or operational reasons.
Who We Share Your Data With
We do not share your personal data with third parties, except:
- When required by law
- To protect against fraud or misuse
- If necessary for basic website security or spam prevention
If you request a password reset (if applicable), your IP address may be included in the reset email.
How Long We Retain Your Data
- Enquiry and booking-related messages are retained only as long as necessary for communication and record-keeping.
- Comments and their metadata may be retained indefinitely to allow automatic approval of follow-up comments.
- Registered users (if any) can view, edit, or delete their personal information at any time (except usernames).
Your Rights Over Your Data
You may request:
A copy of the personal data we hold about you
Correction or deletion of your personal data
Requests can be made by contacting us directly via phone or WhatsApp.
This does not include data we are required to keep for legal, administrative, or security purposes.
Where Your Data Is Sent
Visitor comments may be checked through automated spam detection services.
Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
📞 +91 73560 50099
📍 Munroe Island, Kerala